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Among all the warehouse processes, order picking tends to get the most of attention. This is because in a very real sense, order picking is the heart of the distribution center management. Companies nowadays do not build warehouses anymore for storing products. Instead, they build distribution centers in order to efficiently meet the customers’ demands. For a more accurate and more efficient order picking process, a company may use an order picking system. All the other distribution center tasks are basically there to support the process of order picking.

Because of the recent trends in the distribution function, order picking designs and management became more vital and complex. Customers nowadays tend to order more frequently in smaller quantities and they usually require customized service. On the other hand, companies today tend to accept late orders while still needing to provide timely and rapid delivery within tight time windows or schedule. This would mean that the time available for the order picking process is shorter. This puts more pressure on the distribution process.

Online retailers are among the business individuals who feel the challenge of distributing and delivering their products to their customers. Since online customers can order products at a click of a button, they expect rapid, inexpensive and accurate delivery. Thus, online retailers must know how to organize an error-free distribution process. Large online retailers can make use of order picking systems to help them reach such goal.

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